Terms & Conditions

Please read and agree to our terms & conditions before you place your order. If you have any questions, please contact us: info@ashobiba.com

Company identity 

ashobiba
info@ashobiba.com 
Chamber of commerce number: 75547414
VAT identification number: NL002170482B80

Company: ashobiba
Location: Amsterdam, the Netherlands 

Relevance 
These general conditions/terms apply to any ashobiba offer and to every finalized distance agreement between ashobiba and you, as a customer. 
By finishing an agreement/order in our store, you automatically agree to our general conditions. 

Offer 
We have accurately described en pictured all of our products. If you have any questions, please contact us: info@ashobiba.com
All prices have taxes included. Your shipping costs will be calculated during the order proces, they are based on the country of destination. 
We reserve the right to apply price changes. 

Warranty 
We offer quality products. If any problems do occur, please contact us within 48 hours. We will always try to find the best solution. 

Shipping & Delivery 
We ship our orders by PostNL, our dutch postal service. 
The delivery period depends, but your order will be shipped from Monday to Friday, within 48 hours after receiving your payment. Please check our Shipping Info page for more information about shipping. 

While placing an order, please always check your adress. ashobiba is not responsible for any mistakes made in your data. If your order will be returned because the adress is not correct, new shipping costs will be charged. 

Payment 

There are several payment methods available: iDeal, , Paypal . Your order will be shipped from Monday to Friday, within 48 hours after receiving your payment. 

Complaints 
We offer quality products. If any problems do occur, please contact us within 48 hours. We will always try to find the best solution. 

Cancel / Return 
Before making your payment, you can cancel your order by sending an email: info@ashobiba.com. If you have already paid for your order and you haven't yet received a shipping update, you can also send us an email. 

If you are not satisfied with your ordered products, you can return your order within 10 days. Please contact us before you do so: info@ashobiba.com. The return shipping costs are at your own expense. Your return items have to be packed save and secure and without any signs of use. If you haven't informed us about your return or if there's damage in your returned goods, ashobiba can not reimburse. 

Contact 
If you have any questions about our terms & conditions, our products, our shipping, your payment etc., please email us: info@ashobiba.com